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Policies
Last updated 24 March 2026
Bobrick Washroom Equipment India Pvt. Ltd. ("Bobrick India", "we", "us") respects your privacy. This policy explains how we collect, use, disclose, and safeguard your personal information when you visit bobrick.in, place orders, or interact with us, in compliance with Indian IT Act, 2000 and SPDI Rules, 2011.
Directly provided: Identity data (name, GST, company), contact (email, phone, addresses), transaction details, account credentials, communications.
Automatically: IP address, browser type, device, usage data (pages visited), cookies.
Third parties: Payment processors, logistics partners, business directories.
Order fulfillment, GST invoicing, customer support, service notifications, marketing (with consent), website analytics, fraud prevention, legal compliance.
Contract performance, legal obligations, legitimate interests (security, improvements), consent for marketing/cookies.
We never sell personal data. Shared with service providers (logistics, IT), parent company (Bobrick Inc. USA), legal authorities, or during mergers with equivalent protection.
Data Category Retention Period Order & Transaction Records 7 years (GST/tax requirement) Account Information Duration of account + 2 years after closure Customer Communications 3 years from last interaction Website Usage / Analytics 13 months Marketing Preferences Until withdrawal or 3 years inactivity
SSL/TLS encryption, restricted access, PCI-DSS compliant gateways, regular audits. Bobrick India does not store card details.
Essential cookies (login), performance (Google Analytics), functional (preferences), marketing (consent required). Manage via browser settings.
Access, correction, erasure, restrict processing, withdraw consent, lodge complaint. Contact DPO: privacy@bobrick.in (response within 30 days).
Our services are for business/professional use, not directed under age 18.
DPO privacy@bobrick.in
Address #39, 8th Main Road, Vasanth Nagar, Bangalore – 560052
Phone +91 98008 98004
Hours Mon-Fri, 9AM–6PM IST
By using our website, you agree to this Privacy Policy. Discontinue use if not agreed.